A technical error on Legoland California's website may have delayed the purchases of discounted tickets to the park's Brick-or-Treat Halloween Party.
A 10News viewer contacted the station Friday morning because the link emailed to Legoland California Pass Members didn't work. Craig Hunsicker was trying buy tickets for his family, but a link didn't take him to his account.
"Whenever I logged into it, it didn't pull up my information," Hunsicker said. "It pulled up the information of around nine different individuals."
Hunsicker said they were nine people he did not know. He repeated the process several times with the same results.
"I can see information -- the name, the spouse, the children, the date of births of them, the addresses of them," said Hunsicker. "So I was more concerned of, 'Yes, these individuals are out there but also my profile is out there as well.'"
He sent screengrabs of his computer screen to Legoland California and 10News. Legoland responded to Hunsicker by saying their technical support team was investigating.
The problem was fixed before Hunsicker could repeat the Brick-or-Treat ticketing process for 10News.
Legoland California sent 10News a statement after the issue was fixed.
"A technical error occurred when programming an online Brick-or-Treat offer that was sent out to pass members. LEGOLAND® California resort appreciates Craig [Hunsicker] reaching out to us to alert us of the problem. We have taken measures to fix the error and to prevent any additional release of information."
"Makes me feel better, at least," said Hunsicker, who added he would still purchase the discounted Brick-or-Treat tickets for his family.
A Legoland California spokesperson said any Pass Members with questions should call the park's Guest Experience Line at 760-786-0034.
